Privacy Policy
How Qurban Store collects, uses, shares, and protects personal information.
This Privacy Policy explains how Qurban Store collects and uses personal information when you visit our website or place an order.
Information We Collect
When you place an order or contact us, we can collect:
- your name;
- email address;
- phone number, if provided;
- billing and order information;
- selected service;
- names or instructions related to the order;
- and messages you send to us.
We also collect basic technical information about how visitors use our website.
How We Use Your Information
We use your information to:
- process and fulfill your order;
- communicate with you about your order;
- send confirmations, photos, and videos after fulfillment;
- provide customer support;
- process cancellations and refunds;
- maintain the security of our website;
- and improve our services.
We do not sell your personal information.
Payments
Payments are processed through third-party payment providers.
Your payment provider handles your card and payment information according to its own privacy and security policies.
Email and WhatsApp
We use the email address provided during checkout to send order confirmations, updates, photos, videos, and other information related to your order.
If you provide a phone number, we can also contact you and send order media through WhatsApp.
You can contact us at any time to request that available photos or videos from your order be sent again.
Photos and Videos
We create photos and videos during order fulfillment to confirm completion and provide transparency to customers.
These files are associated with the relevant order so they can be delivered and resent when requested.
We do not publicly publish customer-specific order media without permission.
Service Partners
We share only the information necessary to fulfill an order with the suppliers and service partners involved in completing that order.
Google Analytics and Cookies
We use Google Analytics to understand how visitors use our website and to improve its performance and customer experience.
Google Analytics can collect information such as device type, browser information, pages visited, general location information, and website interactions.
Our website also uses cookies and similar technologies required for website functionality and analytics.
Data Retention and Security
We keep personal information for as long as reasonably necessary to manage orders, provide customer support, maintain required records, and comply with legal obligations.
We take reasonable measures to protect customer information from unauthorized access, loss, or misuse.
Your Rights
Depending on applicable law, you can request access to, correction of, or deletion of your personal information.
To make a privacy request, contact us using the contact information provided on our website.
Changes to This Policy
We can update this Privacy Policy when our services or data practices change.
The latest version will always be published on this page.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us through the contact information provided on our website.